Frequently Asked Questions

 

What types of crystals do you offer?

We offer a wide range of crystals, including popular stones like amethyst, rose quartz, clear quartz, citrine, and selenite, as well as rare and unique specimens.

Our collection is curated to support different needs, from emotional healing to energy clearing.

 

How do I choose the right crystal for me?

Choosing a crystal can be an intuitive process. We recommend thinking about your intentions or goals (such as stress relief, love, or focus) and choosing a stone associated with those energies. You can also select a crystal that you feel drawn to, as it may have something to offer you.

 

How do I cleanse my crystals?

There are several ways to cleanse your crystals, including smudging them with sage or palo santo, placing them in moonlight (especially during a full moon), or using sound vibrations (like a singing bowl). Some crystals can also be cleansed in water, but be cautious as certain stones, like selenite, can dissolve or become damaged.

 

How often should I cleanse my crystals?

It depends on how often you use them. Generally, we recommend cleansing them at least once a month or after heavy use, such as following a healing session or a challenging experience. If a crystal feels “heavy” or “dull,” it may be time to cleanse it.

 

How do I charge my crystals?

You can charge your crystals by placing them in sunlight or moonlight, especially during a full moon. Some people also charge crystals by placing them on a large crystal slab, like selenite, which has self-cleansing and recharging properties.

 

What’s the best way to store my crystals?

Store your crystals in a safe, clean space where they won’t be scratched or damaged. You can keep them in a soft cloth bag, a jewelry box, or display them on a dedicated crystal shelf. Some crystals, like amethyst, should be kept out of direct sunlight to prevent color fading.

 

How can crystals help with specific issues, like stress or love?

Different crystals are believed to help with specific emotional or physical needs. For example, amethyst is often used for relaxation and stress relief, while rose quartz is known as the stone of love and compassion. Our website has a guide on the properties of each stone to help you select the right one for your needs.

 

Are your crystals ethically sourced?

Yes, we prioritize sourcing our crystals from suppliers who follow ethical and sustainable mining practices. We believe in respecting both the Earth and the people involved in the process of bringing these beautiful stones to you.

 

Can I use crystals in my meditation or healing practice?

Absolutely! Many people use crystals to enhance their meditation, yoga, or healing practices. You can hold a crystal, place it on your body, or arrange it around your space to benefit from its energy during your practice.

 

Do you offer gift cards or gift wrapping?

Yes, we offer both gift cards and gift wrapping. Our gift wrapping service makes it easy to send crystals as a thoughtful, meaningful gift. Gift cards are a great option if you’re not sure which crystal to choose for someone.

 

How do I know if a crystal is real or fake?

Real crystals typically have natural imperfections, unique color patterns, and a certain weight or “feel” to them. Fake crystals may appear overly vibrant or have a plastic-like shine. We source all of our crystals carefully to ensure authenticity.

 

Can I request specific crystals or custom orders?

Yes, we welcome custom requests. If you’re looking for a specific type of crystal or a particular size, feel free to reach out to us. We’ll do our best to source what you’re looking for.

 

Do you have a loyalty program or rewards for frequent shoppers?

We offer a loyalty program where you can earn points on each purchase. These points can be redeemed for discounts on future orders. It’s our way of saying thank you to our returning customers.

 

 Are there any crystals I should avoid putting in water?

Yes, some crystals like selenite, malachite, and pyrite should not be placed in water as they can dissolve or become damaged. Always check if a crystal is safe for water before using it in a cleansing bath.

 

Do you offer any educational resources for beginners?

Yes, we have a beginner’s guide to crystals on our website, along with detailed descriptions of each stone’s properties and uses. We also offer blog posts and occasional workshops to help you learn more about how to work with crystals.

 

 What’s the return policy if I’m not satisfied with my purchase?

We want you to be happy with your crystals. If you’re not satisfied with your purchase, you can return it within 30 days of receiving it, provided it’s in its original condition. Please check our return policy on the website for more details.

 

Do crystals need to be “activated” before use?

Some people believe that crystals should be activated to set your intention with them. You can do this by holding the crystal, focusing on your intention, and visualizing the crystal amplifying that intention. However, it’s optional and depends on personal preference.

 

How long does it take to ship my order?

Orders are usually processed within 1-3 business days. Shipping time varies depending on your location, but we aim to deliver most orders within a week for domestic shipments. International orders may take longer.

 

Can I use multiple crystals together?

Yes, combining crystals can enhance their energies. For example, pairing rose quartz with amethyst can create a calming, loving energy. Experiment with combinations and trust your intuition to find what works best for you.

 

Are crystals safe to place around the home?

Yes, crystals can be safely placed around your home. Many people like to place crystals like black tourmaline near doorways for protection or amethyst in bedrooms for tranquility. Just be cautious with small children or pets who might accidentally ingest small crystals.

 

How do I clean my crystals in the safest way?

To safely cleanse your crystals, you can use methods such as smudging with sage, placing them in moonlight, or using a bowl of salt (avoiding water for certain crystals). Always research the specific needs of your crystal type to avoid damage.

 

How do you ensure high-quality crystals?  How do I recognize them?

We carefully select our crystals from reputable sources to guarantee their quality. 
Authentic, high-quality crystals often have natural imperfections, vibrant colors, and feel “energetic” to the touch, which is different from mass-produced replicas.

 

Why should I choose your shop?  What sets you apart?

Our shop is dedicated to providing authentic, handpicked crystals with a focus on quality and customer service.

We also offer personalized information and guidance for each item, making us more than just a shop—it’s a supportive community for crystal enthusiasts.

 

How long can I keep an open box, 3 months, 6 months, etc.?

You can keep an open box for up to 6 months.

This allows you to add multiple items over time and qualify for bundled shipping or other perks.
You need to pay the claimed items within 48h after recieving your payment information.

 

Can we request specific products?

Yes, you can! We welcome product requests and will do our best to source the items you’re interested in.

 

How are the crystals selected?

Our crystals are hand-selected based on their quality, energy, and uniqueness.

We prioritize ethically sourced stones to ensure that each crystal meets our standards.

 

How did you start your shop?

Our shop began out of a passion for crystals and a desire to share their benefits with others.

Our journey started small, with a focus on quality and customer satisfaction.

 

Could you provide an overview of crystal types and their properties?

Yes, we offer guides on various crystal types and their uses, which are available to customers you can find the info here to help you choose the right stones for your needs.

 

Do you only sell online, or do you have a physical store? What are the hours and location?

Currently, we operate exclusively online to make our products accessible to everyone.

We may consider opening a physical store in the future based on demand.

 

Can you provide tips on caring for rings or jewelry?

Yes, to care for your rings and other jewelry, avoid exposure to chemicals and water.
Regularly clean them with a soft cloth to maintain their shine and energy.

 

 Is gift wrapping available?

Yes, gift wrapping is available. Simply select the option at checkout, and we’ll ensure your items are beautifully wrapped for any occasion.

 

Is there free shipping above a certain amount?

Yes, we offer free shipping on orders over a specified amount. Check our website for the current minimum order amount to qualify.

 

What does each crystal do, what can it be used for, and how do I recharge it?

Each crystal has unique properties and uses, ranging from emotional healing to energy protection. You can recharge your crystals by placing them in moonlight, using sunlight (for specific crystals), or placing them on a larger crystal, like selenite, which naturally recharges other stones.

 

What are spell oils, and how can I use them?

Spell oils are handcrafted blends of natural oils, herbs, and essential oils, each created with specific intentions (such as love, protection, abundance, etc.). These oils can be used in various ways. Our oils are sold as “curiosa” to be used with your own intentions in mind.

 

Are your spell oils safe to apply directly to the skin?

While all our oils are made with skin-safe ingredients, others may contain potent essential oils or herbs that could cause irritation. Always  perform a patch test on your skin before applying. If you have any allergies, please consult with us or avoid direct skin application.

 

What does it mean that spell oils are sold as “curiosa”?

Selling items as “curiosa” means that our products are intended for personal, spiritual, and decorative use rather than medicinal or therapeutic purposes. This designation also acknowledges that results may vary, as we believe the user’s intentions play a vital role in how they interact with each item.

 

How do I set an intention with your spell oils?

To set an intention, hold the bottle of spell oil in your hands, clear your mind, and focus on your desired outcome (love, protection, abundance, etc.). Visualize that energy filling the bottle and infusing the oil with your intention. You can say a simple affirmation or prayer to seal your intention into the oil before using it in your rituals.

 

What types of custom-made items can you create?

We offer a range of custom items, including personalized spell oils, charm bags, crystal blends, intention candles, crystal jewelry and herbal mixtures tailored to your specific needs. Let us know what you’re looking to manifest or work on, and we can create a unique, handcrafted item just for you.

 

How do I request a custom item?

You can request a custom item by contacting us through our website or social media channels. Please provide details about

your intention, any specific ingredients or crystals you want included, and the type of product you’re interested in (e.g., spell oil, charm bag, or candle). We’ll work with you to craft something special.

 

What are “curiosa” and how do they differ from other products?

Curiosa are items believed to have symbolic or metaphysical properties, often used in spellwork and rituals. Unlike general decor, curios are chosen for their specific energies or correspondences (such as herbs for love or crystals for protection) and are intended to support your personal practices and intentions.

 

Can you make a custom blend for a specific purpose (like prosperity or protection)?

Absolutely! We specialize in creating custom blends for specific intentions. Whether you’re seeking prosperity, protection, love, or spiritual insight, let us know your goal, and we’ll create a blend of oils, herbs, and crystals to support that energy.

 

Do you offer guidance on how to use custom items?

Yes, when you purchase a custom item, we include a guide or instructions with suggestions on how to use it. These are simply ideas—feel free to adapt them to your own spiritual practice. We encourage customers to trust their intuition and personal connection with each item.

 

Are your ingredients ethically sourced?

We prioritize sourcing our herbs, oils, and crystals from reputable suppliers who follow ethical and sustainable practices.

We believe in respecting nature and honoring the origins of the ingredients we use, ensuring that they are handled with care and respect.

 

Do you offer a subscription box or a monthly kit?

Not at the moment but we will offer seasonal kits that feature a curated selection of spell oils, herbs, crystals, and other items aligned with the month’s astrological or seasonal themes. Each kit includes a guide with ideas on how to use the items. Subscriptions can be customized to focus on specific areas, like love, protection, or abundance.

 

What should I do if I feel no effect from a spell oil or item?

The effectiveness of any metaphysical item often depends on the user’s focus and intention. We encourage you to try using the item in a quiet space, centering yourself, and setting a clear intention. However, metaphysical tools are very personal; some items may resonate more than others, and patience and consistency can make a difference.

 

Can I use multiple spell oils together?

Yes, you can layer or blend oils that complement each other. For example, a love oil and a confidence oil can work together to enhance self-love and attract relationships. Trust your intuition and experiment to find combinations that feel right for your personal goals.

 

Do you provide information on the properties of herbs and oils used in your blends?

Most of our apothecary products come  with a description of its ingredients and their traditional associations or metaphysical properties.

We believe it’s important to understand the symbolism of each herb or oil used so that you can connect with its energy on a deeper level.
Spell oils come with a pdf with free affirmations and intention worksheet to help you manifest.

 

How are custom spell oils created?

Custom spell oils are made by carefully blending oils, herbs, and resins that align with your specific intentions. Each ingredient is chosen based on its traditional symbolism and properties, and the oil is charged with intention through ritual and meditation before it’s sent to you.

 

Can you make items for protection or warding off negative energy?

Yes, we offer items specifically designed for protection, such as warding oils, protection sachets, crystal sets, jewelry  and black salt blends.

These items are crafted to help create a protective shield around you, your home, or your belongings.

 

Do you offer ritual kits for beginners?

Yes, we will provide beginner-friendly ritual kits that include everything you need for a basic spell or ritual, like a spell oil, candle, crystal, and instructions.

These kits are great for those who are new to spiritual practices and looking for guidance on getting started but also for those who have advanced knowledge.

 

What should I expect when using a charm bag or spell bottle?

Charm bags and spell bottles are meant to be carried, kept near, or placed in a significant area to support your intention. They work as reminders of your focus and goals. Results can vary based on your connection with the item and the clarity of your intention.

 

How long do spell oils last?

With proper storage (kept in a cool, dark place), our spell oils can last for 6 months to a year. However, because these are natural products to extend the life of your oils, store them in a closed container out of direct sunlight.

 

Are there any restrictions or precautions for using these products?

Yes, some products may not be suitable for pregnant women, individuals with allergies, or pets. Always read the product descriptions for any specific warnings. Additionally, since our products are sold as curiosa, we recommend using them with intention rather than expecting guaranteed results.